Frequently Asked Questions
The essentials for getting the most out of Cloobix.
What is Cloobix?
Cloobix is a 21+ nightlife discovery platform. Find bars, clubs, lounges, and hidden gems near you or in any city, see their vibe, neighborhood, and photos, follow the spots you love, and keep up with what's happening at night.
Is Cloobix free to use?
Yes. Browsing venues, searching, following, and reading reviews are free for nightlife-goers. Venue owners can claim their profile and access paid promotion and booking tools separately.
Do I need an account?
You can browse and search venues without signing up. Creating a free account lets you follow venues, write reviews, build a personalized feed, and message others.
Why does Cloobix ask if I am 21 or older?
Cloobix covers 21+ nightlife, so we ask every visitor to confirm they meet the minimum age before entering. When you create an account, your date of birth is validated at signup — the binding age check.
How do I find venues in a specific city?
Open Discover and type a city, neighborhood, or venue name in the search bar. You can also filter by music genre and load more results as you scroll.
What do the venue details mean?
Each venue shows its neighborhood, a short vibe description where available, price range, address, and photos. Ratings and reviews come from the Cloobix community.
I own a venue — how do I claim or add it?
Head to List your venue to add or claim your business. Claiming lets you edit your profile, post events, and respond to reviews. Verification keeps listings trustworthy.
How do reviews and ratings work?
Signed-in members can leave a star rating and a written review for venues they've visited. A venue's overall score is the average of its reviews. Reviews must follow our community guidelines.
How is my data handled?
We only use your information to run Cloobix. See our Privacy Policy and Terms. You can export or delete your data anytime from Settings → Privacy & Data.
How do I get help or report a problem?
Email us at hi@cloobix.com. For anything urgent about safety, contact local emergency services first.